What We Found On Arrival
The team members were as welcoming as ever, and all were donning masks. Moreover, the valets wore latex gloves while handling the car keys, and the check-in and concierge desks each had plexiglass shields.
The new enhanced cleaning protocols at Hilton Grand Vacations mean you find large hand sanitizer bottles conveniently located at main entrances. There are also signs to encourage elevator etiquette. As an example, only single-family groups should ride elevators together.
The door to our room had a Hilton CleanStay™ "seal," or a sticker that housekeeping uses to indicate that nobody had accessed the room since they cleaned and sanitized it—very reassuring. Aside from check-in, it was comforting to see elevated safety standards throughout our stay.
Like the next morning, when we picked up the car from the valet. They had placed a plastic bag over the driver seat while moving the vehicle. I also noticed that each time we received the car that weekend, they wiped down the steering wheel, shift and door handle as they exited the vehicle.
Out And About in Park City
Downtown was very similar, and the vast majority of visitors were wearing masks, even on Park City Main Street. All servers and staff at the various restaurants and coffee shops wore masks and gloves and, again, plenty of hand sanitizer around.
Social distancing was encouraged at every stop. Restaurants that had booths, for example, hung plastic shields between them. My wife thoroughly enjoyed our first experience in Park City, from the top of Bald Mountain to the Jordanelle Reservoir's shores. We felt welcome and safe.
Indeed, it's a different time to travel, and where you decide to travel during COVID is a personal choice. Still, with some pre-planning, awareness en route and trusting our hosts to keep us safe along the way, my wife and I plan to continue enjoying our Hilton Grand Vacations timeshare. Our biggest concern is where we're headed next.
Read This Before You Decide Travel and Social Distancing Can't Co-Exist for more travel tips from the experts.